Client review for a finished site, without a feedback widget.

PreviewSend hosts the static build, collects account-free pinned comments, and records which version the client approved. Plans start at $7/month.

Compare
Userback
Entry price
Free, then Starter at $7/month
Free with 2 seats; Team at $29/month billed annually
Built for
Reviewing a client site before it goes live
Collecting feedback from users of a live website or app
Website source
Uploads and hosts a static build
Widget or browser extension on an existing site
Guest feedback
Account-free display name and pinned comments
Reporters submit feedback without needing a seat
Final decision
Named, version-bound approver link and sign-off PDF
Feedback management, surveys, and integrations by plan

Competitor details checked against Userback pricing . Userback currently lists a Free plan with 2 seats and 2 projects, Team at $29/month billed annually ($39 billed monthly), and Business at $79/month billed annually. Free keeps feedback viewable for 7 days. PreviewSend Starter is $7/month; the two products are built for different jobs.

Choose the workflow, not just the feature checklist.

Userback may be the better fit when its broader collaboration workflow is the priority. PreviewSend is designed for freelancers who want hosting, review, AI handoff, and sign-off around one static client build.

  • You are handing a finished static build to a client and need one link they can comment on.
  • You want each comment and approval tied to the exact version the client saw.
  • You want open feedback turned into a prompt for an AI builder or coding tool.
  • You do not want to install a widget on a site that is still a draft.

Questions before switching

Is PreviewSend a replacement for Userback?

No. Userback is built to collect ongoing feedback, surveys, and bug reports from the users of a live product. PreviewSend is narrower: it hosts a static build for a client to review and approve before launch.

Do clients need accounts to comment on PreviewSend?

No. Reviewers enter a display name, and named approvers use a private link without registering.

Does PreviewSend have a free plan?

Yes. New owner workspaces get a 14-day Pro trial, then move to the Free plan unless upgraded. Current limits are on the pricing page.